Membership

​The QCHAT membership is all inclusive of the POB community which includes the steamship lines, manufacturers, stevedores, processors and terminal operators, Steamship Trade Association (STA), Maryland Port Administration, (MPA,) all locals of the International Longshoremen's Association (ILA), and the Maryland Transportation Authority Police, and other key partners in the POB.

"ALL CUSTOMERS OF THE PORT OF BALTIMORE ARE WELCOME TO PARTICIPATE IN QCHAT."

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Customer Service Promise

The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with friendly and courteous, timely and responsive, accurate and consistent, accessible and convenient, and truthful and transparent services.

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Help Stop Fraud in State Government

The Maryland General Assembly’s Office of Legislative Audits operates a toll-free fraud hotline to receive allegations of fraud and/or abuse of State government resources. Information reported to the hotline in the past has helped to eliminate certain fraudulent activities and protect State resources.

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