Dundalk, MD TWIC Enrollment Center New Location

TWIC Stakeholders:

 The Dundalk, MD TWIC Enrollment Center will relocate to a new suite at the same address on Monday, July 15, 2013.

 For additional information and updates on the TWIC program and on the TWIC Enrollment Center, please visit https://universalenroll.dhs.gov/.

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New Location

  • Address of the new Dundalk TWIC Enrollment Center:    2200 Broening Hwy, Suite 110, Baltimore, MD  21224-6611

 Hours of Operation

  •  Will remain the same (Monday through Friday:  8:00 AM - 5:00 PM).   

We are pleased to report that all TWIC enrollment centers have transitioned to a new enrollment provider (MorphoTrust USA) as part of the Transportation Security Administration’s (TSA) Universal Enrollment Services (UES) initiative, which will help standardize enrollment services across TSA.  Please note the following UES information/resources available to stakeholders:

 UES Website: https://universalenroll.dhs.gov/

  • The UES website contains the latest information on enrollment centers (e.g., addresses, hours of operation, etc.)
  • The UES website also provides for the ability to check enrollment/card status after applying for the TWIC program.
  • A “NEW” feature is also available on this website – the ability to order an Extended Expiration Date (EED) TWIC or card replacement on the web!
  • The TSA TWIC Program website is still the best resource for overall TWIC program information and requirement: http://www.tsa.gov/twic
  • UES Call Center: 1-855 DHS-UES1 (1-855-347-8371) 
  • Monday through Friday, 8:00 AM - 10:00 PM Eastern
  • All UES and TWIC inquiries and all enrollment center appointments can be made by contacting the UES Call Center.

 Important Notes:

  • Given the completion of this transition, all check and money order payments for TWIC services should be made to payable to “MorphoTrust USA”. 
  • The legacy websites and the Lockheed Martin Call Center will be decommissioned in the near future (e.g., http://www.twicinformation.comand 1-866-DHS-TWIC, will be retired)

 For additional information and updates on the TWIC program, please visit https://universalenroll.dhs.gov/

 Thank you,

The Universal Enrollment Services Outreach Team 

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