Port Information

CIC Team & Mission

Mission Statement

The Maryland Port Administration's Customer Information Center is to provide quality service in promoting Maryland's Port of Baltimore. The CIC is a communications tool providing a direct link to MPA's customer assistance.

"We are only one click away" from solving your issues, addressing your concerns and providing solutions to your problems.

Cindy Burman

CIC General Manager
Phone: 410-385-4458

Michele Nickoles

CIC Web Content
Phone: 410-385-4463

Karen Miles

CIC Marketing
Phone: 410-385-4448

Crystal Darcy

CIC Operations
Phone: 410-633-1180


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